1. General Policy:
- Firearms and Ammunition: All sales of firearms and ammunition are final. We do not accept returns or exchanges on these items.
- Accessories and Gear: We accept returns on unused accessories and gear within 30 days of delivery. Items must be in their original packaging and condition.
2. Return Process:
- Initiate a Return: Contact our customer service team at [email protected] within 30 days of receiving your order to request a Return Merchandise Authorization (RMA) number.
- Shipping: Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item. We recommend using a trackable shipping service.
3. Refunds:
- Processing Time: Refunds will be processed within 7 business days of receiving and inspecting the returned item.
- Restocking Fee: A restocking fee of 15% may apply to certain returns.
4. Exceptions:
- Final Sale Items: Discounted or clearance items are final sale and cannot be returned or exchanged.
- Damaged or Defective Items: If you receive a defective or damaged item, please contact us immediately for assistance.
